Returns & Exchanges
At ATC Music Merch, we want you to love your gear as much as your favorite record, which is why we offer a 30-day return policy for all unworn and unwashed apparel. If your order isn't hitting the right note, we are here to help with a seamless exchange or refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and secure it to the original packaging or a similar durable mailer.
Ship It Back
Drop off your package at any authorized carrier location; make sure all original tags are attached to ensure a smooth inspection.
Receive Your Refund
After our warehouse team verifies the condition of your items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing